FAQ

1. What makes Mumma’s Hug products safe for my baby?


All our products are made with gentle, baby-safe materials — free from harsh chemicals, dyes, or irritants. Each item goes through quality and hygiene checks to ensure your baby’s comfort and safety come first.

2. How long will my order take to arrive?

Once your order is confirmed, we usually process it within 1–2 business days.

Delivery typically takes:

  • 3–5 days for metro cities
  • 5–8 days for other locations

    You’ll receive a tracking link once your order ships.

3. Can I return or exchange an item?


Yes! You can request a return or exchange within 7 days of receiving your order, as long as the item is unused, unwashed, and in its original packaging.

Simply contact us at support@mummashug.com, and our team will guide you through the process.

4. What should I do if I receive a damaged or wrong item?


We’re truly sorry if this happens — your satisfaction means everything to us. 💛

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery at support@mummashug.com with your order number and photos of the product.

We’ll quickly review and arrange a replacement or refund at no extra cost.